Shipping Policy

Thank you for shopping with Beteaya. We take pride in delivering freshly packed, high-quality tea to your doorstep with care and efficiency.

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Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

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Shipping Timeline

We currently ship across India.

• Standard Delivery: 5-9 business days

• Remote Locations: 9–10 business days
  Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

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Shipping Charges

• Shipping charges are displayed at checkout based on your location and order weight.

• Free shipping may be available during special offers or promotions (if applicable).

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Order Tracking

Once your order is shipped, you will receive an email/SMS with a tracking number and link to track your shipment in real time.

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Packaging

Your tea is packed in secure, food-grade material to ensure it reaches you fresh, aromatic, and intact.

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Incorrect Address / Failed Delivery

Please ensure your shipping address is accurate.
If a package is returned due to an incorrect address or failed delivery attempts, the customer may be responsible for reshipping charges.

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Damaged or Missing Items

If your package arrives damaged or an item is missing:

• Contact us within 48 hours of delivery

• Share photos/videos of the package and product
  We’ll resolve the issue with a replacement or refund as applicable.

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Questions?

For any shipping-related queries, reach out to us at: bloomnbrewtea@gmail.com